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NACHO E-Mails NACHO Treasurer and NACHO News editor Brian Cashinella, will in future have a company email address in addition to his existing address. Brian will be brian.cashinella@nacho.org.uk (as well as brian.cashinella1@btinternet.com). NACHO in BT Directories NACHO will feature in the new BT telephone directories nationwide as and when they are published. The NACHO number will be shown as 02392-358026, which is the home number of the company's secretary Barry Bromley. GTA Joint Technical Committee The GTA Joint Technical Committee held its 38th meeting on September 25th at the ABI offices in London.Click here for the complete copy of the Minutes: Market Meeting and Dinner The AMA is organising a market meeting and annual dinner on Tuesday 3 November at the De Vere Wychwood Park Hotel, Weston, Crewe, Cheshire, CW2 5GP.The day will commence with a buffet lunch at 1.15pm followed by a market meeting at 2pm. This will include several topics of key importance to the credit hire industry and the interests of CHOs. It is hoped that the second half of the afternoon will be a round table discussion between insurer and CHO representatives with participation/questions from the audience. Several insurers have been invited to participate. The meeting will conclude about 5.15pm and will be followed by drinks allowing representatives to have the opportunity of informal discussions and to be able to view some exhibition stands. Details of the exhibition opportunities (aimed for suppliers into the credit hire industry) are available on request from AMA (email thetonybaker@gmail.com). All NACHO members are most welcome to the buffet lunch, afternoon meeting, drinks and dinner. There will be no charge for NACHO members but please ensure those named to attend actually do attend as we have to pay for confirmed numbers a week before the date. Please complete and return the attached form by Friday 16 October to indicate your representation on 3 November. If you are staying overnight you may wish to book a room(s). Special corporate rates of £58 including vat (bed and breakfast), have been negotiated in the De Vere Wychwood Park Hotel, Weston, Crewe, Cheshire, CW2 5GP To obtain this rate representatives need to make their own reservations with the hotel as soon as possible on a first come basis subject to availability. (Phone: the sales office 01270 829 221). In booking you should mention it is the AMA booking. This is an important day for the industry so it is hoped that as many representatives as possible will attend. Please complete the following (click here ) form to attend: GTA Protocol Wording - Summary of main changes introduced on 1 August 2009 1. Withdrawal from the GTA Subscribers are required to give notice of withdrawal and it will take place immediately (although subscribers are encouraged to give at least a month's notice).2. FAQs Subscribers are required to follow the clarifications on the operation of the GTA given in FAQs (as notified to subscriber/posted on the website) as thought they were part of the wording of the protocol.3. Chairman and Secretary The Technical Committee will appoint an independent Chairman and Secretary to assist in the running of the protocol. The Chairman will be able to make decisions (on disputes, issues, rates etc) in the absence of agreement in the Technical Committee. Any decisions made by the Chairman will be open to challenge. 4. Individual dispute resolution New dispute resolution arrangements have been introduced to resolve disputes on individual claims between insurers and QHO first tier subscriber. Any decisions reached will apply, albeit in a non-binding manner, as between only those subscribers that have referred the dispute and in respect only of that particular dispute that is referred. If the Technical Committee considers that a "FAQ" or other change to the GTA is required to clarify the issue for the future that was in dispute between the relevant subscribers, they may take appropriate steps to issue a FAQ and/or amend the GTA. 5. Wording, issues and rates resolution Changes will only be made to the terms of the GTA (including the "FAQs.) or the range of daily settlement rates, late payment penalties, administration fees or any other additional charges (including any charges that are to be expressly stipulated as non-payable) following discussions in the Technical Committee and, where required under the protocol or agreed desirable by the Technical Committee, comments invited from all subscribers on any significant changes. Changes to the terms of the GTA or late payment penalties, administration fees or any other additional charges will be introduced if they are unanimously endorsed by the Technical Committee. Where the Technical Committee is not unanimous, the Chairman will use his/her best endeavours to seek an agreed view, taking into account the views of all parties and. if necessary, mediate back and forth between the parties to assist in reaching an agreed resolution. If unanimity proves impossible, the Chairman will be empowered to make a decision on behalf of the Technical Committee that will be binding on the Technical Committee and all subscribers.Any decisions taken by the Chairman are open to challenge where the challenge is supported by a minimum of 25% of insurer or CHO first tier subscribers (by number of subscribers). (FOR FULL DETAILS CLICK H E R E )Racing for life An 8-strong team of ladies from Kindertons Ltd took part in the ever-popular Race for Life in aid of Cancer Research UK.Sporting their Kindertons Race for Life T-shirts, they ran, jogged or walked the 5km course around the picturesque Trentham Gardens at Stoke on Trent, along with a further 5000 women. In its role as a CHO, Kindertons, prides itself on offering a friendly and efficient service. Further, the company states: "In this day and age of faceless call centres, isn't it satisfying to know that if you call Kindertons you'll speak to a human being and not a machine! What's more, the handler who answers will give you their direct dial number and e-mail address and be your point of contact throughout your claim to its conclusion."
Meetings
These are held at the offices of Hill Dickinson in Dukes Place near Aldgate underground.
Click here to see map .... |
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